{"id":568,"date":"2015-06-29T16:39:22","date_gmt":"2015-06-29T14:39:22","guid":{"rendered":"http:\/\/www.hotel-cristobal.de\/en\/faq\/"},"modified":"2023-02-03T12:44:12","modified_gmt":"2023-02-03T11:44:12","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.hotel-cristobal.de\/en\/faq\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"
\n
<\/span>Can I smoke in the Hotel?<\/div>
\nThis is a Non-smoking hotel. Smoking throughout the Hotel is strictly prohibited.
\n<\/div><\/div>\n
<\/span>What are the opening hours of the front desk?<\/div>
\nOur front desk is currently open daily from 7.00 am until 8.00 pm. E-mails that arrive after 10.00 pm will be answered the following morning.
\n<\/div><\/div>\n
<\/span>I \u0301m arriving late after 10.00 pm<\/div>
\nYou can also arrive after 10.00 pm, even if the front desk is closed. Please contact us beforehand so we can give you the required information and the code for our key safe. Our employees will gladly assist you on: 040 35 70 300
\n<\/div><\/div>\n
<\/span>What time can I access my room?<\/div>
\nPreviously booked rooms are available at 3.00 pm on arrival day. If you should arrive earlier we will gladly take in your luggage at no charge and take it to your room once it is ready.
\n<\/div><\/div>\n
<\/span>When can I have breakfast?<\/div>
\nEnjoy our splendid breakfast buffet daily between 7.00 \u2013 10.00 am. Saturdays, Sundays and Holidays between 8.00 \u2013 10.30 am). Bon Appetite!
\n<\/div><\/div>\n
<\/span>Can I invite friends to have breakfast with me that aren\u2019t staying at the hotel?<\/div>
\nYour friends and acquaintances are more than welcome at our hotel. Please make sure to inform our front desk that you are awaiting guests. Your guests can enjoy our breakfast for 19,90 \u20ac\/p.p.
\n<\/div><\/div>\n
<\/span>Do I have to pay a culture and tourism tax?<\/div>
\nThe City of Hamburg introduced a culture and tourism tax on 1 January 2013 for hotel guests ranging between 0,50\u20ac and 4,00\u20ac per guest and night.<\/p>\n

Since 01.01.2023 this tax is also levied for business travelers.
\n<\/div><\/div>\n

<\/span>How long can I stay in my room?<\/div>
\nYou can use your room until 11.00 am on departure day. If you wish to stay longer please contact our front desk in order to verify if a later check-out is possible.<\/p>\n

If you would like to continue enjoying your last day in Hamburg, we will gladly store any luggage until your departure later that same day.
\n<\/div><\/div>\n

<\/span>Can I bring my pet?<\/div>
\nPlease understand that in consideration of guests with allergies, we cannot accept any type of pets in our hotel.
\n<\/div><\/div>\n
<\/span>Where can I park my car?<\/div>
\nWe are glad to inform you, that for only 15,00 \u20ac per night we can offer you a parking spot in our garage.
\n<\/div><\/div>\n
<\/span>How do I find the hotel?<\/div>
\nOur route plan will show you how you can find your way to our hotel depending on traveling means.
<\/div>\nHow to find us\u2026<\/a>
\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":24,"comment_status":"closed","ping_status":"open","template":"page-custom.php","meta":{"footnotes":""},"class_list":["post-568","page","type-page","status-publish","hentry"],"yoast_head":"\nFrequently asked questions - Hotel Cristobal Hamburg<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.hotel-cristobal.de\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Frequently asked questions - Hotel Cristobal Hamburg\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.hotel-cristobal.de\/en\/faq\/\" \/>\n<meta property=\"og:site_name\" content=\"Hotel Cristobal Hamburg\" \/>\n<meta property=\"article:modified_time\" content=\"2023-02-03T11:44:12+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.hotel-cristobal.de\/en\/faq\/\",\"url\":\"https:\/\/www.hotel-cristobal.de\/en\/faq\/\",\"name\":\"Frequently asked questions - 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